feat：工单参数逻辑

src/pages/Chat/components/ChatItem/ChatAnswerOperate.tsx

@@ -23,6 +23,7 @@ export const ChatAnswerOperate: React.FC<ChatAnswerOperateProps> = ({ answer })
 
   // 读取路由参数 from
   const from = searchParams.get('from')
+  const fromValues = searchParams.getAll('from')
 
   // 兜底读取缓存的 tacticsMeta（会话从 tactics 打开的元信息）
   const tacticsMetaFromStorage = useMemo(() => {
@@ -50,8 +51,11 @@ export const ChatAnswerOperate: React.FC<ChatAnswerOperateProps> = ({ answer })
     }
   }, [])
 
-  // 规则：当 sessionStorage 中存在 userMeta 或 tacticsMeta 时，或路由参数 from=tactics 时，统一隐藏收藏按钮
-  const shouldHideCollect = !!userMetaFromStorage || !!tacticsMetaFromStorage || from === 'tactics'
+  // 检查路由参数中是否有 from=order
+  const hasOrderFromRoute = fromValues.includes('order')
+
+  // 规则：当 sessionStorage 中存在 userMeta 或 tacticsMeta 时，或路由参数 from=tactics 或 from=order 时，统一隐藏收藏按钮
+  const shouldHideCollect = !!userMetaFromStorage || !!tacticsMetaFromStorage || from === 'tactics' || hasOrderFromRoute
 
   const [isCollect, setIsCollect] = useState(answer.collectionFlag)
   const [isLike, setIsLike] = useState(answer.feedbackStatus === '01')

src/pages/Chat/components/ChatItem/ChatAnswerRecommend.tsx

@@ -23,13 +23,23 @@ export const ChatAnswerRecommend: React.FC<ChatAnswerRecommendProps> = ({ answer
     // 仅在 from=tactics 场景下，按照要求补充 busiType / recordType 参数
     const from = searchParams.get('from')
     const place = searchParams.get('place')
+    const fromValues = searchParams.getAll('from')
     const shouldAttachBusiParams = from === 'tactics'
     const busiType = shouldAttachBusiParams ? '02' : undefined
     let recordType: string | undefined
     if (shouldAttachBusiParams) {
+      // from=tactics 且 from=order → recordType=A11
       // from=tactics 且 place=user → recordType=A03
       // from=tactics 且 place!=user/无 → recordType=A01
-      recordType = place === 'user' ? 'A03' : 'A01'
+      if (fromValues.includes('order')) {
+        recordType = 'A11'
+      }
+      else if (place === 'user') {
+        recordType = 'A03'
+      }
+      else {
+        recordType = 'A01'
+      }
     }
     try {
       const res = await fetchQueryRecommendQuestion(

src/pages/ChatTactics/TacticsHome.tsx

@@ -59,23 +59,40 @@ export const TacticsHome: React.FC = () => {
     }
   }, [searchParams])
 
+  // 读取 from=order 时的 orderMeta 参数（直接从 query 读取，不再使用 sessionStorage）
+  const orderMeta = useMemo(() => {
+    const fromValues = searchParams.getAll('from')
+    if (!fromValues.includes('order')) {
+      return undefined
+    }
+    return {
+      workOrderIds: searchParams.get('workOrderIds') || undefined,
+    }
+  }, [searchParams])
+
   // 仅用于创建会话的额外参数（对应 create_conversation）
   const getConversationExtra = useCallback(() => {
+    if (orderMeta) {
+      return {
+        busiType: '02',
+        // from=order 场景下，不传 busiId
+      } as Partial<any>
+    }
     if (userMeta?.place === 'user') {
       return {
         busiType: '02',
         // place=user 场景下，业务方要求 busiId 取 numberType
         busiId: userMeta.numberType,
-      }
+      } as Partial<any>
     }
     if (tacticsMeta) {
       return {
         busiType: '02',
         busiId: tacticsMeta.taskId,
+      } as Partial<any>
     }
-    }
-    return {}
-  }, [tacticsMeta, userMeta])
+    return {} as Partial<any>
+  }, [orderMeta, tacticsMeta, userMeta])
 
   const initTacticsConversation = () => {
     const fromCollect = location.state?.fromCollect
@@ -94,7 +111,14 @@ export const TacticsHome: React.FC = () => {
           const from = searchParams.get('from')
           const place = searchParams.get('place')
           if (conversationId && from === 'tactics') {
-            const storageKey = place === 'user' ? 'tactics_user_conversation_id' : 'tactics_conversation_id'
+            const fromValues = searchParams.getAll('from')
+            let storageKey = 'tactics_conversation_id'
+            if (fromValues.includes('order')) {
+              storageKey = 'tactics_order_conversation_id'
+            }
+            else if (place === 'user') {
+              storageKey = 'tactics_user_conversation_id'
+            }
             window.localStorage.setItem(storageKey, conversationId)
           }
           // eslint-disable-next-line no-console